HOW DOES IT DIFFER FROM DISCRIMINATION?
It is key to distinguish between bias and discrimination. Discrimination has a conscious, behavioural element. Bias on the other hand is concerned with misjudgment and doesn’t always involve the individual taking action. Bias is not an accusation, but is our perception of what we feel is different from our social norms. While we may not be conscious of biases, they can have damaging consequences on how we manage and the people we lead. Consequences include discrimination, narrow-mindedness, low morale, strained relationships and low productivity. Further effects can be observed in hiring, evaluation, salary setting processes and promotion.’